Position summary:

This is a full-time role for a Maintenance Account Coordinator at Maas Verde Landscape Restoration. The
Maintenance Account Coordinator will be responsible for managing customer accounts, ensuring
satisfaction, generating leads, and providing top-notch customer service. Maas Verde’s mission is to use
the core principles of ecology to design, build, and maintain functioning landscapes.

Qualifications

The ideal candidate will:

• Demonstrate strong customer service skills
• Maintain a quality mindset and be self-motivated
• Successfully work in a fast-paced environment and easily adapt to changing deadlines
• Exhibit professionalism when interacting with customers and vendors
• Feel comfortable communicating directly with all levels of the organization
• Be available to work overtime as needed to meet project deadlines
• Regularly perform work, both indoors and in the field.
• Demonstrate proficiency in Microsoft Office, Outlook, Teams, and general computer literacy
• Possess strong communication skills, interpersonal skills, and a diligent work ethic

Responsibilities:

The Maintenance Account Coordinator will be responsible for:

• Meeting with customers to discuss their evolving needs and to assess the quality of Maas Verde’s
• relationship with them
• Developing sales strategies for lead generation and conversion
• Establishing and managing accounts for new and existing customers
• Visiting jobsites to ensure quality of landscape maintenance services
• Assisting Project Manager with bids for new and existing customers, and following up with customers
• throughout the project life cycle
• Conduct pre-construction field inspections and site visits
• Coordinate with customers and Project Managers to address and resolve project issues.
• Assign tasks to maintenance crews, monitor progress, and track hours.
• Scheduling maintenance visits
• Ensure timely procurement and delivery of all required construction materials
• Ensure compliance with all company policies and procedures
• Obtain Texas Sales and Use Tax Resale Certificates, W9 forms, and/or certificates of insurance for
• vendor setup.
• Provide general office support, including answering phones and filing, as needed

Requirements:

• High School diploma or GED
• 1+ years Previous experience in a sales role
• Have a valid driver’s license with a clean driving record and reliable transportation
• 3+ years Previous experience in landscaping, irrigation, or related field

Think you’ve found your crew? – email us at information@maasverde.com